Return & Refund Policy

At NAKED, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to assist you.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and include all original packaging.

Non-Returnable Items

Certain products are not eligible for return, including gift cards, personalized items, and final sale merchandise.

Return Shipping

Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout.

Refunds

Once we receive and inspect your returned item(s), we will notify you regarding the approval status of your refund. Approved refunds will be processed within 7–10 business days depending on your payment provider.

Order Processing & Shipping Times

Orders are typically processed within 2–4 business days. Shipping time ranges from 7–15 business days.

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us at amirseleymani672@gmail.com within 7 days of delivery. Include photos of the item and packaging to help us resolve the issue promptly. We will arrange for a replacement or refund as appropriate.

Order Cancellations

You may cancel your order within 24 hours of placing it. Please contact our customer service at amirseleymani672@gmail.comto request a cancellation.